This policy explains how the Shower Haus website uses cookies and similar technologies. It should be read together with our Privacy & POPI Policy, which explains how we handle your personal information.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the website's owners. Similar technologies, such as pixels and tags, work in a comparable way.
2. Why we use cookies
We use cookies to keep the website working properly, to remember your preferences and the contents of your basket, to understand how the website is used so we can improve it, and to support our marketing. We use cookies that are not strictly necessary only with your consent, which you give through our cookie banner when you first visit the site.
3. The types of cookies we use
- Strictly necessary cookies. These are needed for the website to function — for example, to let you move around the site, use your account, keep items in your basket, and check out securely. The website cannot work properly without them, so they do not require your consent.
- Functional cookies. These remember choices you make, such as your preferences, so the site is more convenient to use.
- Analytics cookies. These help us understand how visitors use the website — which pages are visited and how people move through the site — so that we can improve it. We use Google Analytics and Shopify's own analytics for this.
- Marketing cookies. These are used to deliver advertising that is more relevant to you and to measure how well our campaigns work. They may track your activity across websites. We use tools such as the Meta (Facebook and Instagram) Pixel and Google for this purpose.
Functional, analytics, and marketing cookies are placed only after you have given your consent.
4. Third-party cookies
Some cookies are set by third parties that provide services on our website. These include:
- Shopify, which hosts our online store and provides core shopping and analytics functions;
- Google, for website analytics and advertising;
- Meta, for advertising and measurement;
- Peach Payments, our payment gateway, which uses cookies to process payments securely and to help prevent fraud;
- embedded content, such as YouTube videos and any live-chat feature we add, which may set their own cookies when you interact with them.
These third parties are responsible for their own cookies and how they use the information they collect. Their own privacy and cookie policies apply to that activity.
5. Managing your cookies
When you first visit the website, our cookie banner lets you accept or decline cookies that are not strictly necessary. You can change your choices at any time through the cookie settings on the website, and withdrawing your consent is as easy as giving it.
You can also control and delete cookies through your browser settings. Most browsers let you see what cookies are stored, delete them, and block some or all cookies. The "help" function in your browser will explain how.
Please note that strictly necessary cookies cannot be switched off, as the website needs them to work. If you decline or block other cookies, some parts of the website may not work as well — for example, staying signed in or keeping items in your basket.
To opt out of certain third-party advertising and analytics cookies, you can also use the controls those providers offer, such as Google's ad settings and the advertising preference tools offered by Meta.
6. Changes to this policy
We may update this policy from time to time, for example if the cookies we use change. The current version will always be available on the website, and changes take effect once posted.
7. Contact us
If you have any questions about how we use cookies, contact us:
- Email: hello@showerhaus.co.za
- Telephone: +27 31 312 9095
- Address: 90A Intersite Avenue, Umgeni Business Park, Springfield, Durban